Sunrise/Sunset Setting Not Working

[Brad_ST (Brad)]

The Weather Station SmartApp is installed and functioning.

What kind of automation is this? Smart Lighting? Custom automation? WebCoRE?

[liviumac (Liviu M)]

Hi guys, thanks for the replies.

@Brad_ST it was a simple automation created in the app to change location modes based on period and phone presence

I’ve discovered in the meantime that the issue was in fact not related to sunset or sunrise, but to the way that period and presence work in automations.

more specifically, when you set a period and a presence condition, the engine only takes into account arrivals and departures, not actual presence.

so for example if I am already at home during the period specified, nothing will happen because I did not arive or left during the period.

more details can be found in the below topic

Period of time doesn't work

HI it looks like you actually have 2 automations: one for arrival during night and one for night activation if anyone is already at home when you want the Night mode to start - I was just thinking about this when I saw you reply. apparently when setting a period of time, the engine does not constantly evaluate if anyone is at home, so for example if I come home at 8 PM and stay until next day at 8 AM, just the first automation would not change the mode at 8.30 PM, even though I am at home that is why it is needed a second automation to force it to evaluate if at a specific time (8.31 in your case) there is anyone at home the wording “Anyone is at my home” is misleading, it should say “Anyone arrives at my home” and all would be clear. well at least there is a solution, thanks.

[Zoltan_Somogyi]

Hello,

I tryed two ways.

Way 1: smartthing app
Automation
-If, Sunset, every day - Ring dorrbell motion detected

• Then, Hallway light is on Dimmer 25, Turn off after 1 min.
  Does not work at all.

Way 2: Webcore.

• If, Ring doorbell motion detec is active.
• Then, With, Hallway light
• Do turn ON.
  Dosent work at all.

How ever If I use Smartthings app without set sunset or sunrise, only sens motion and turn on light it is OK and working. So I know the bulb is ok. Motion is detected by Ring door bell. Problem is If i want to setup sunset or sunrise.

I read a lot about but for some reason does not work.

Another little info. Smartthings Classic app - Automation - SmártApps, SmartThings Home monitor. Message if I click on it: Something’s Wrong We can not load your screen right now. RETRY.

[jkp]

@Zoltan_Somogyi

Way 1: smartthing app
Automation
-If, Sunset, every day - Ring dorrbell motion detected

• Then, Hallway light is on Dimmer 25, Turn off after 1 min.
  Does not work at all.

Way 2: Webcore.

• If, Ring doorbell motion detec is active.
• Then, With, Hallway light
• Do turn ON.
  Dosent work at all.

Way #1 - are you using if sunset or if sunset - sunrise?

Way #2 instead of motion is active use motion changes to active

[kp663 (Kevin)]

I’m having the same issue, and I am not a developer. When I go into automation menu, there are no sunrise or sunset options at all. How do I fix?

[thorsten1]

Hi @Brad_ST ,

I’m also missing the Hello-Home App and the Weather Station-App, but in my case they were never created (I am using the new app).

Could you please install these two apps for me? Sunset/Sunrise is not working at all.

Thanks,
Thorsten

[b0nez84 (Sean)]

Hi @Brad_ST

I’m also encountering sunset /sunrise logic issues. Running a v3 hub and both the new and classic app, but don’t see the home and weather apps mentioned above. Perhaps you could assist me in obtaining those?

[GSzabados (Gabor Szabados)]

@b0nez84, please report it to support.

Hello Home and Sunrise/Sunset - #5 by Brad_ST

@Brad_ST

Preferably, these get reported through the official support channels for proper tracking and so I’m not a single point of failure.

There are multiple factors in play here.

Sunrise and Sunset in the Classic app is scheduled by the Weather Station SmartApp which is part of Hello Home and to function properly, a user needs to set a geolocation. Hello Home is installed when a user creates a location in the Classic app or if a user created a location in the new app and then uses the Classic app.

If a user starts out with or only uses the new app, they will still need to set a geolocation. There are warnings and you are unable to create a custom automation or Smart Lighting automation that utilizes sunrise/sunset without setting a geolocation.

However, there is a bug that I was able to reproduce where a user can create a sunrise/sunset automation in Smart Lighting in the new app without having Hello Home and Weather Station. If a user is in this situation, they should be able to sign into the Classic app and Hello Home/Weather Station will install and sunrise/sunset events for Smart Lighting will execute as expected.

If the user manually uninstalled Hello Home on their own in the IDE, using the Classic app won’t re-install those SmartApps and the user should reach out to support or transition to custom automations.

All of this is likely confounded by the confusion over the change in the recent Classic app updates where if a user has removed all of their Routines, they are unable to view the Routines tab. Many users who have claimed they need have Hello Home re-installed actually have Hello Home and Weather Station installed but they have uninstalled all Routines. If the user is insistent on using Routines, the entire Hello Home SmartApp will need to be re-installed by support.

Edit: Another point of failure is if the Weather Station SmartApp fails to reschedule. This can be checked by the user in the IDE and they can update it to get things going again. We used to see this more frequently in the past but a user just ran into it which reminded me.

[Michael_DK]

Hi
I also seem to be missing “Hello Home” and/or “Weather Station”. Could someone help me with that?

Thanks in advance.

/Michael

[barcodes]

I also seem to be having issues with the Sunset/Sunrise times. Can you please add Hello Home to my account.

Thanks \ \ \ / / /

[HalD (Hal)]

This is not a support channel. Support people occasionally look in here but this is primarily users helping users.

You should call or email SmartThings support to get this done.