I’m currently stuck between the new and Classic ST apps. I got the grand idea to switch to the new app as it’s been out for a while now and I figured all the bugs had been worked out. Boy was I wrong.
I can’t get Smart Home Monitor installed on the new app. It lets me go through the config of security, fire and water sensors, but when I finish the app isn’t installed. It just says add new app. Is this because Smart Home Monitor is installed in Classic? If so, how do I remove it from Classic and get it in the new app?
I have to say I’m extremely disappointed in the complete failure I’ve experienced in the switch from Classic to the new app. I’m several thousand dollars invested in this platform with over 150 devices connected in my home. The fact that the new Alexa Skill just doesn’t work AT ALL is completely unacceptable. Had I known that I never would have started the transition. What the heck is going on?