SHM Notifications

[Steve_Linhardt]

I don’t know how long ago it stopped working, but I am not getting notifications to my iPhone, on the new app. I have notifications on, any help?

[JDRoberts]

Just to make sure we’re talking about the same thing, SHM Was a feature of the classic app. STHM is the similar feature in the new V3 app.

SHM was discontinued when the classic app was discontinued.

Do you have STHM set up in the new app?

FAQ: SHM and STHM are different

Just to make sure everybody’s talking about the same thing…This FAQ is for people using both the V2 classic app and the 2018 V3 app, or who have previously used the classic app and have now migrated to the new V3 app. The security feature in the classic app is SHM, Smart Home Monitor. The security feature in the new V3 app is STHM, SmartThings Home Monitor. These are two completely separate pieces of code. Security mode set or changed (or an alert dismissed) in an automation created in the classic app will only affect SHM. . Security mode set or changed (or an alert dismissed) in an automation created in the new V3 app will only affect STHM. So if you have rules you created in the classic app, you will never see those change the security state in the new V3 app. You have to recreate…

[Steve_Linhardt]

New App, SmartThings Home Monitor, so I guess STHM?

[Steve_Linhardt]

Removed and reinstalled the app, it’s working for now