I see others have had the same problem, but I haven’t found a consistent resolution yet. Because of other problems, it was recommended I uninstall and reinstall STHM which worked great.
Tonight at midnight, I went to disarm the system (previously armed) and I was given a “server error” message. I tried to refresh the status from the button and still Server Error. I tried to force quit the app and still Server Error.
I uninstalled the app again, set it back up with no unique settings (just next after next), went back to the main menu, and was still given “server error”.
I logged into the IDE to make sure I didn’t have an old STHM from the classic app and I do not.
What troubleshooting data can I collect to share, and what’s the right way to engage support?