Status of Hue Not Updating from Hue Tap

(Tony - SmartThings Unpublished Contributor ) #1

When using a Hue Tap to change the light settings (level, color, etc.), ST seems completely unable to see the change. I’ve tried polling the bulp, refreshing (via a smartapp and via the ST app), but nothing.

Any ideas?

The Hue Tap was to appease the wife. But we also have a couple of GE Z-wave switches that I would like to have turn on/off based on the level of a particular Hue bulb controlled by the Hue Tap. If I can’t read the changes in the bulb status via the ST app, does anyone have a good alternative?


(Jon Allsebrook) #2

Hi @infofiend did you sort this out at all? I see a general lag (or complete lack of update) when I do things with the Hue bulbs outside of the ST App… I am looking to pick a Hue Tap up hows your experience with it does it integrate with ST at all?

(Tony - SmartThings Unpublished Contributor ) #3

Zero connectivity with ST hub. I’ve tried several different ways to get ST to recognize the status of my hue lights that has been changed by a tap. It’s ridiculous.

(Chris) #4

Did someone manage to solve this yet? Bought two taps and they are messing up my ST:/

(Tony - SmartThings Unpublished Contributor ) #5

Nope. I am hoping that the v 1.3 of the Hue Hub will bring some relief (through rules, sensors etc.), but haven’t seen anything yet.

(Jarvis Meier) #6

I have the exact same problem. Any apps/hardware outside of ST screws the whole thing up. I think the problem is less a Hue issue and more a ST issue. If the ST hub would poll the Hue hub more aggressively for on/off status of connected devices the issue would be resolved.

(Ron S) #7

Known issue. It had never worked. Had it for weeks. Bear in mind though, hues are still in lab and not yet “certified”.

(Tony - SmartThings Unpublished Contributor ) #8

It’s not a ST issue - sort of. The hue hub doesn’t share the state info when using the hue tap. The default ST hub device hasn’t been updated to get access to the newer feature of the hue hub (like rules or the tap “sensor”.

(Jarvis Meier) #9

I still think this can be addressed by an automated poll for info. This problem also occurs if I manually turn the light on using the hue app. However I can manually fix the issue by going into the ST app -> things -> going to the gear of the affected light (which is incorrectly showing as “off” -> and then pressing the refresh icon. After doing this the lights status is updated. If I can do this manually then there must be a way to automate this process and have it occur every 30seconds or so

(Tony - SmartThings Unpublished Contributor ) #10

Again, check out the code in the Hue Connect app and the code in the Hue API. What you’re talking about are two completely different things.

(Jarvis Meier) #11

I understand this can’t be addressed through the API and the connect code but this problem is also explained here Poll command not working

This is less a hue problem and more of a general smartthings problem. Creating a cron to run a poll job every 30 seconds for every “thing” installed would fix the issue.