ST WiFi Firmware - Are these no longer getting updates?

Devices & Integrations
1

I feel like I haven’t seen a firmware update for the SmartThings Mesh WiFi hubs in ages. These have frequent bugs as well that I would assume would be patched, but nothing to date. The firmware has been stuck at 000.027.00010.

Common Issues:

  • Hub drops offline randomly but maintains a solid green LED
  • HUB_DISCONNECTED glitches are more frequent in these than the V3 hubs
  • Fatal flaw - if hub has issue with ST cloud, Plume cannot operate in standalone. So when service outages occur, it takes the WiFi down with it.
  • Cannot disable Plume/WiFi, so if you use one of these and buy a different router system, you’re going to have to nuke your smart home configuration to get rid of the old WiFi.

A status update on this model would be extremely appreciated.

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2

I was about to ‘bite the bullet’ and factory reset my ST Wifi so that I can set up Plume - Android Plume app claims “No SmartThings Wifi Hub found.” despite having two connect home pros in a mesh at my location.

@coalshark would you suggest I avoid Plume based on your experience?

3

ST Wifi and Connect Home are similar but different products. They can’t be combined together and only ST Wifi supports Plume.

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4

Darn. Well at least you saved me the pain of trying to make it work based on the cryptic error message!

Thanks @Brad_ST

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5

My ST WiFi is using firmware v000.029.00009 but not sure when that update was pushed

@Brad_ST is ST WiFi capable of any local processing like the updates pushed to the V2 and BE hubs? I don’t see nearly the information made available to the stand alone hubs published about the integrated ST WiFi hub.

6

Yes. As noted in this support article, the ST Wifi hub is capable of local processing.

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7

Thanks for sharing!

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