About once a month, ST will “forget” one of my z-wave switches (I have over 20 of the GE/Jasco switches). The symptom is that one of my switches will just stop responding to commands from the iPhone app… physically operating the switch works fine, but it will not work from any apps or by direct control via its device tile.
The only thing that works is to delete/re-add it in ST. The funny thing is when I delete the device and the ST app says the hub is in exclusion mode, I then press the switch and the app immediately say “Oops! Looks like you may have excluded the wrong device!” Then I have to “Force Delete” it. At that point, I can add it as normal (so obviously the exclusion worked) - and then it will work properly again. A few weeks later, rinse and repeat with another random switch.
Is this a known issue? It seems like the Hub looses the ID of the device (or it gets corrupted or similar) because when I try to exclude it, it doesn’t recognize it as the correct switch. I have over 40 devices associated with my hub, if that matters.
Anyone else see this behavior?