ST app some what not working

[GSzabados (Gabor Szabados)]

@nathancu, those support agents seems to be not listening at all…

Smartthings Existential Crisis - Is it time to leave? (April 2021)

I’m sorry - I’ve been holding this post back a long time and you are the happy individual where I finally get to post these thoughts. Grab a frosty beverage - I’m writing a thesis here… So first - everyone has to do what is best for them - and if you change I hope it works. For me I’m staying - for now. (no I’m not even going to entertain those who’re about to slam my inbox to try to convince me “Hubitat’s better - come over here” or ‘you’re just a ST apologist.’ If you think that - great, have fun - I’m not trying to convince anyone to stay - use what’s best for you. So what if I told you, you’re going to have a platform that has local control, major brand support from the top players in the industry and both be able to have ‘just works’ AND heavy customization capabilities? Sure,…

@Bossman302, do you have anything on your network like Pi-Hole or anything installed on your device which would block things?

If you do, then have a look here:

New Smartthings app issues when using Pi-Hole

Since the classic app was no longer supported, I have been having issues with the new IOS app. When I access the app through cellular (wifi turned off, thus pihole not being used) the application works fine. Here are the issues I am facing: When trying to add a new device, “by device” or “By Brand”, the application returns with nothing listed [image] [unnamed (1)] When accessing the hub, the connected devices will not show [unnamed (2)] Widgets can not be accessed [unnamed (4)] When trying to turn on location tracking for my phone, when I activate (slide right), the app immediately moves it back to left (not activated) [unnamed (3)] Smartapps do not function (all, but most of all Smart Lock Guest Access SmartApp", receive “Server error occurred” “Server isn’t respo…

The other issue could be also, if you recently updated to Android 11. Some people reported issues previously regarding downloading device UX plugin.