ST app issues 7/11/18


(Borristhecat) #1

Anyone else in the UK having issues opening their ST app?


#2

US here having issues loading also


(Borristhecat) #3

Good to know it’s not just me :+1:


(Andreas A.) #4

No, it’s a figment of your imagination – according to https://status.smartthings.com everything is clearly fine :grimacing:

(Application is completely non functional at the moment for me as well). :man_shrugging:

I just submitted a ticket and suggest everyone experiencing problems do the same: https://support.smartthings.com/hc/en-us/requests/new?ticket_form_id=106463


#5

I should have taken the hint this morning when I noticed that non of my simulated presence devices are not changing when triggered.

I sent in a ticket also after I posted.


(Adam) #6

Same for me. Getting error when trying to refresh the app on one device, logged out on another and can’t log in at all.


(Jimmy) #7

they fixed it and posted a historical incident update on the status page