Solid Blue light. Not getting ip from dhcp

Devices & Integrations
1

I booted up my first Smartthings hub last night. I was running fine for most of the night but now it is stuck with a blue / white solid light.

Tried to reboot it / reset it but still not going on-line. From the dhcp router I can see it’s not picking up any ip’s nor is it trying to. Seems like it is stuck.

I have changed cables, moved ports etc etc.

Please advise. Pretty bad start :wink:

3

No I don’t.

5

No, why should that be an issue? It’s not pulling any ip’s and no leds blinking on the NIC.

8

Have you rebooted everything?

9

Of course yes,

10

I found the issue. Most likely due to a faulty power supply that was not feeding the hub with enough power and the backup batteries were drained.

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