SmartThings/Samsung Account Migration Beta

[joelw135 (Joel W)]

@xdreamwalker

The beta site is neither Smartthings or Samsung. You’ll need to create a new Centercode login to get into the beta site.

I just made it simpler, by using the same login.

[slagle (Tim Slagle)]

The interest has been awesome so far! Thanks for that!

Yes, we will be providing more information to beta testers.

I’ve seen everyone’s questions and will be preparing a single follow-up to them. Stay tuned.

[sithlrd (Daniel Milroy)]

If we already have a Samsung account will the switchover be transparent with a notification of some means? Or will a new account be automatically created then us users will need to figure out how to merge and delete redundant accounts?

[Jeff_H]

I have no idea what account I have for my Smartthings.

I had a Samsung account for the health app for over a year on my Galaxy phone prior to getting SmartThings. My SmartThings I put online the first time on 5/24/17.

How can I tell for sure?

When I sign into IDE first I get the SmartThings login which just has the box for the username (email address) and a next button, but no password box. Then when you click the next button you have the Samsung account login with the box for username and the box for password and the sign in button.

What do I have?

[xdreamwalker (Jason)]

@Jeff_H

Then when you click the next button you have the Samsung account login with the box for username and the box for password and the sign in button.

I think that means you have a Samsung account already, and NOT a Smartthings account.

[tobycth3]

@joelw135

Will this potentially destroy our setup that works? If not count me in.

@tslagle13
I am wondering the same thing. Will our existing setup be migrated over to the new account or are we starting from scratch?

[Tyler]

No, this won’t touch your SmartThings setup at all.

[slagle (Tim Slagle)]

@sithlrd

If we already have a Samsung account will the switchover be transparent with a notification of some means? Or will a new account be automatically created then us users will need to figure out how to merge and delete redundant accounts?

It’s a little of both. We will merge accounts, but it won’t be transparent. You will need to take an action to start the migration.

@tobycth3

I am wondering the same thing. Will our existing setup be migrated over to the new account or are we starting from scratch?

What Tyler said, it’s a migration, so your setup will be intact, you’re basically just changing the authority who authenticates your identity.

[Allan_Skipper]

When I try to sign up, it asks me for my address. I cannot pick a Danish one. Please make it possible for all Europeans, not just UK, to participate.

[Ben (Ben Edwards)]

@slagle

We are excited to announce that we are testing the ability to update your SmartThings account to a Samsung account.

Are we? Are we really?

[joelw135 (Joel W)]

When will this start?

[SteveWhite]

Please, I mean pretty please make the site and app password manager friendly.

[slagle (Tim Slagle)]

@SteveWhite

Please, I mean pretty please make the site and app password manager friendly.

I will pass your feedback onto the Centercode team. (We don’t develop this software, we bought it.)

[Automated_House (Jimmy)]

Pretty sure he meant account.smartthings.com and maybe the ST app

[borristhecat]

@slagle I gave the wrong email for my hub when I signed up it doesn’t give any options to change it, how do I change it?

[xdreamwalker (Jason)]

I didn’t even realize that. Now that I look, you are correct it seems that there is no way to change your email address in the app or in the IDE. Did you open a ticket with support?

[jkp]

@borristhecat

I gave the wrong email for my hub when I signed up

Are you referring to ST hub/IDE or Centercode for the account migration beta?

[borristhecat]

Sorry should have made it clearer

@jkp

Centercode for the account migration beta?

The hub is fine I just put in the wrong email on the beta

[jkp]

I believe you can change it yourself when you log in to centercode. If you go to the left-hand menu there are two options under Personal Profiles: Account Settings (which is your centercode account) and My Profile: then Member Profile (which is the info for the ST project)

[borristhecat]

Doesn’t give me any options only this page.

Maybe I can’t change it unless they except me