We are excited to announce that we are testing the ability to update your SmartThings account to a Samsung account. To make sure this feature works well, we are launching a beta, and with your help, we can bring this feature to all existing SmartThings users! You may be asking yourself, “Why do I c…

is this still in “beta” ? I have the new Smart Connect app and I still can not see my devices in it.

[image] mrmrmrmr: is this still in “beta” ? I have the new Smart Connect app and I still can not see my devices in it. Were you in the beta? The migration of SmartThings accounts to Samsung accounts has not happened yet for the general public, unless you are in the beta or went thru one of …

thanks. actually I wonder something: I am not currently a US resident and my Samsung account profile does not show smarthings hub as a device to add (even manually) When I switch to a profile registered in US, Smartthings hub and other devices appear as devices that can be added. Now if this app…

This email was sent last week. Just informational: [Screenshot_20180313-121117] For now just operate as you normally have and leave the new SmartThings (Samsung Connect) alone. A lot of people started messing with things and created bigger issues for themselves with their current environment in t…

i downloaded the new Smarthings Apps to look around as i already have a different Samsung account. Did not see Skybell listed in the app, only Ring Are there plans to add Skybell integration to the new Smarthings App ? thanks

[image] mrmrmrmr: you didn’T understand my concern. I am wondering if the new app will support non-US residents like me. if not, what will happen. Again, the app or backend is nowhere near complete. Wherever SmartThings is supported, if you have an account created in that country, I’m sure it…

Actually I do not think you understand! This is the Beta Thread, people on here had their accounts migrated MANUALLY for the BETA! If you were not involved in the beta then chances are your account will not be ready for the new app. I myself was on the beta and only about 5% of my devices are avai…

Ilker, all users pre may 2017 are in the same situation as you, no matter the country. If everything works in the Classic app, then it should work in the new app.

@mrmrmrmr you really need to chill a little :roll_eyes: I do fully understand!!! I am NOT in the US either and do NOT have a US account but I was part of the beta and my account was migrated without issue! But AGAIN… this is the Beta thread! As has already been mentioned, if you are that concerned…

SmartThings/Samsung Account Migration Beta

Announcements

WB70 March 13, 2018, 7:58pm 259

This is the thread for the Account Migration Beta. I doubt you are going to get an answer from any staff member as to what it will or won’t contain but you would be better off posting your question in the following thread:

Topic		Replies	Views
Important Changes to SmartThings Classic Login System Announcements	276	29532	January 3, 2019
Time to update to a Samsung account? General Discussion	70	6541	July 16, 2018
"SmartThings Classic" vs "SmartThings (Samsung Connect)" Apps & Clients	909	113750	December 1, 2019
Samsung Connect App Devices & Integrations	147	24193	March 7, 2018
Failed account switch, can't use SmartThings at all Apps & Clients	34	3475	July 21, 2018

SmartThings/Samsung Account Migration Beta

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