We are excited to announce that we are testing the ability to update your SmartThings account to a Samsung account. To make sure this feature works well, we are launching a beta, and with your help, we can bring this feature to all existing SmartThings users! You may be asking yourself, “Why do I c…

OMG! The ST “Classic” app has gotten sooo sloow!! Anybody else having this issue?

Mine no longer works and I didn’t sign up for anything :frowning:

@pcgirl65 @frankenstein897 [image] SmartThings Outage - Mar 12 2018 General Discussion Status says says everything up. Alexa says smarthings not responding. App will not load. Tried removing and reinsatlling . Got error. Wes able to restore from backup. Was able to.log in.…

Same with mine! Alexa says ST not responding. The app just doesn’t open. Way to go ST! Can’t do my night routine. Had to turn the lights off physically and now they won’t come on in the morning because they are off.

Same here, alexa not responding was how i noticed as well. Can’t seem to login to the accounts page or app - it just doesn’t take my email. I suspect my smartthings email may have matched my samsung account already, not sure, but yeah, not sure what’s going on. I never migrated my account but i susp…

[image] SmartThings Outage - Mar 12 2018 General Discussion Status says says everything up. Alexa says smarthings not responding. App will not load. Tried removing and reinsatlling . Got error. Wes able to restore from backup. Was able to.log in. Very slow. And Alexa works…

Same here nothing is working. ALL things Smartthings just stoped!

Really need a message for every new user when they register to go to https://status.smartthings.com to sign up for alerts

I am unable to access Smartthings via either the IDE or the mobile app. None of my automations activated this evening even though the hub has a green light. Rebooted the hub to no effect. It does look like Samsung is having issues in North America. Hopefully they’ll get things cleaned up soon. I do …

@Automated_House thanks for the link to the status. I didn’t know there was such a thing. ST seems to be up now. I can get into the app but I can’t access Routines or apps inside of ST app.

SmartThings/Samsung Account Migration Beta

Announcements

jkp March 13, 2018, 1:51am 248

Topic		Replies	Views
Important Changes to SmartThings Classic Login System Announcements	276	29836	January 3, 2019
Time to update to a Samsung account? General Discussion	70	6616	July 16, 2018
"SmartThings Classic" vs "SmartThings (Samsung Connect)" Apps & Clients	909	114732	December 1, 2019
Samsung Connect App Devices & Integrations	147	24415	March 7, 2018
Failed account switch, can't use SmartThings at all Apps & Clients	34	3504	July 21, 2018

SmartThings/Samsung Account Migration Beta

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