We are excited to announce that we are testing the ability to update your SmartThings account to a Samsung account. To make sure this feature works well, we are launching a beta, and with your help, we can bring this feature to all existing SmartThings users! You may be asking yourself, “Why do I c…

Has anything been said about how we are going to transfer our devices & hub to the new app. I have not seen anything like that & I’m not looking forward to resetting everything.

That’s precisely what this beta is for. Once it’s released you will get an alert in the Classic app.

I’m in the same exact boat. I had a samsung account already when I got my smarthings hub so I created my smartthings account using the same email and password.

OMG! The ST “Classic” app has gotten sooo sloow!! Anybody else having this issue?

Mine no longer works and I didn’t sign up for anything :frowning:

@pcgirl65 @frankenstein897 [image] SmartThings Outage - Mar 12 2018 General Discussion Status says says everything up. Alexa says smarthings not responding. App will not load. Tried removing and reinsatlling . Got error. Wes able to restore from backup. Was able to.log in.…

Same with mine! Alexa says ST not responding. The app just doesn’t open. Way to go ST! Can’t do my night routine. Had to turn the lights off physically and now they won’t come on in the morning because they are off.

Same here, alexa not responding was how i noticed as well. Can’t seem to login to the accounts page or app - it just doesn’t take my email. I suspect my smartthings email may have matched my samsung account already, not sure, but yeah, not sure what’s going on. I never migrated my account but i susp…

[image] SmartThings Outage - Mar 12 2018 General Discussion Status says says everything up. Alexa says smarthings not responding. App will not load. Tried removing and reinsatlling . Got error. Wes able to restore from backup. Was able to.log in. Very slow. And Alexa works…

Same here nothing is working. ALL things Smartthings just stoped!

SmartThings/Samsung Account Migration Beta

Announcements

jkp March 13, 2018, 12:33am 245

@pcgirl65 @frankenstein897

Topic		Replies	Views
Important Changes to SmartThings Classic Login System Announcements	276	29536	January 3, 2019
Time to update to a Samsung account? General Discussion	70	6541	July 16, 2018
"SmartThings Classic" vs "SmartThings (Samsung Connect)" Apps & Clients	909	113773	December 1, 2019
Samsung Connect App Devices & Integrations	147	24226	March 7, 2018
Failed account switch, can't use SmartThings at all Apps & Clients	34	3475	July 21, 2018

SmartThings/Samsung Account Migration Beta

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