Have had SmartThings working for a couple of years. Just got a new phone (Samsung Galaxy Note 9). This came with the new SmartThings app pre-installed. It acted as if I was a new user and didn’t recognize the hub, even after logging in. Installed the classic app, now it’s doing the same thing.
Cleared all data/cache and force stopped the apps. Tried classic app only, and it’s doing the same thing. If I try to enter the original welcome code, it tells me that the code is invalid since it’s already registered.
SmartThings is becoming quite frustrating, such a simple thing as logging into your account and importing hubs/devices.
Anyone have any suggestions before I throw this thing in the garbage?