Smartthings hub setup issue

I reset my both smartthings hub.4months a go.after i trying connect main router to smartthings hub .but i cant setup 100%.only 69% how i can sold this issue .thanks

Which hub do you have? Have you contacted ST support? Is this the Connect Home of wifi mesh with Plume? Color of led light on hub?

I have samsung smartthings v3 mesh

Did you find any solution