So, for the second time in a few weeks, my Hub has simply gone missing from my configuration.
Automations don’t work (but are logged in events and live status), nor do any of the switches.
Two days ago, I got a ‘hub offline’ notification – apparently not valid because the automation kicked in
at sunset last night and worked. Today automations didn’t work and apparently my hub is missing.
The api site says “you have no hubs” and the mobile app says there are “no hubs at my location”.
I reset the hub by pressing the reset button on the back, still doesn’t work.
Unplug the Hub from the network and the power, still nothing.
I logged out of the api site and logged back in, still nothing.
Using the mobile app, I submitted the claim code again and the hub is found almost instantly.
I never got any warning that the hub was already claimed or otherwise previously configured.
And, of course, it has undergone a complete configuration reset, so none of my devices are present.
I’m trying to figure out if this is a local issue or a smartthings server issue.
I haven’t dug into help to find if there is a way to save a config so I don’t have to re-pair everything when this happens, but this is getting annoying.
This same thing happened a couple of weeks ago and I lost my config then too.
Can anyone make any sense of this scenario?