Something is going on with the Smartthings servers.
This has been happening all day. Including loging in and the app then logging itself out. Sometimes staying logged in for less than 10 seconds. Sometimes when successfully logged in I get to the hub and my devices; sometimes I’m guided to entering some mysterious code which I don’t have.
I have emailed support but as of this time have not heard from them at all.
WHY IS THERE NO KEEP ME LOGGED IN OPTION. CONASTANLY LOGGING IN AFTER THE APP SELF LOGGING OUT IS VERY MADDENING!
After I delete the wrong location via IDE, I was able to logged in from my phone without asking for activation code. All my devices are there, but it’s only for around 5-10 second, before error message pop up and I logged out again from my account and can’t go back sign in again.
Just happened to me too. Saw my app had a lot of disconnect/reconnects. Cleared it all and when I opened my smart things app, it asked me to re-login. Then it asked for activation code. After entering the code, it showed me a clean slate.
I tried logging into https://graph.api.smartthings.com/ to see if my custom apps and devices were there but nothing is shown. It seems my account is brand new. There is only one location. Did the database get corrupted?
I’m using Android 6.0 with latest ST app from Play Store.
I’m using 1st generation of ST hub.
Right now, after deleting second location that was created before, I
was able to login, and see my devices is there installed, and give me
accurate information about current state and when state is changing. The
problem only with Philips HUE, I can’t communicate with it.
And the main problem is still there, sometimes the app says unexpected error and logged out again and again
So I still lose my control of my home.
The last setup, all my automation is related to Hue, so I can’t make sure whether is working or not.
But for sure, all my device like ST open/close sensor, ST motion sensor, Aeon micro switch (zwave) is working properly when I can logged in and see it via app, since I can’t login again, I can’t analyze another function.