SmartThings Hub Device Im6001-v3p22

I have a problem with a SmartThings Hub device that I have rebooted. The model is IM6001-V3P22.
The problem is that it always tells me when adding it in the SmartThings app that the serial number is invalid. Error code: 33-301

do not post your serial number in your post. You should edit and remove it.

contact support through the app. tap on Menu and select Contact us. This community forum is for users to ask questions and help other community members. Your question is better suited for direct support from ST Support. do remove the serial number from your post :slight_smile:

1 Like

Edits are still visible,

maybe delete the post?