SmartThings disabling Arlo cameras?

arlo
cameras

(Brian B) #1

Not sure if it’s SmartThings’ fault or not, but in the last week or so my Arlo cameras are randomly disabling themselves.

I was initially able to see the cameras fine within the ST app, but now they are all “Inactive”. I go into the Arlo app and 2 of my 4 cameras are off for some reason but 2 are fine. Nothing I’m doing on my end. I added the cameras to SmartThings but otherwise don’t have any other SmartApps or any Smart Home Monitor configuration set up.

Anyone else having similar issues?


(Brian Harding) #2

I was having the same problem earlier this week. Arlo updated the firmware on my hub andeverything sees to be working correctly now.