I have 2 properties in 2 different states, both using SmartThings and Arlo for the past 6 months.
Sometime in the 3 or 4 days, after SmartThings corrected some platform issues last Thursday, I have lost the ability to control ANY of my Alro Cameras and BOTH locations, using Smartthings.
ALL Cameras are fully controllable using the Arlo App or Arlo Website.
However, ALL cameras are no longer accessible using SmartThings. Although SmartThings thinks you toggled the Cameras On or Off, the in fact are not changing status in Arlo. The Automation that I have created to turn Cameras On and Off, pending Home or Away, also does not work.
I tried to uninstall 1 of the Cameras from SmartThings and ADD it back, but now SmartThings says…
“Arlo is reporting that you do not own any Arlo Devices” " No reported devices, Can’t add this now".
I am afraid to remove another Camera and try again.
Since the Cameras are working 100% in Arlo, I am sure SmartThings has a problems.