SmartThings Developer Mode Not Working

Developer Programs Support
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7

Hi, @RonaldvM
Can you share the following info to build@smartthings.com, please?

  1. A screen recording of the issue with the permissions when you try to enable the developer mode.
  2. The Android mobile app logs. There are two ways of getting them depending on your mobile device

Option 1

  1. On your mobile device, launch the Phone app (where you make calls) and enter the code *#9900#
  2. On the opened page, click on “Run Dumstate/Logcat”. Wait until it finishes and shows a message with the created file
  3. Then, select the option “Copy to SD card (Include cp Ramdump)”. When it finishes, it will show a success message.
  4. Share the file with us, please. There are two options:
    From your phone:
  5. Go to Files > internal storage
  6. Find a folder called “log” and search the created file there. Sample name: “dumpState_G950USQU8DUD3_202208162013”
    The last part helps you identify it better because it includes the date and time when it was generated.
    From a PC. Connect your device to a PC and look for the “log” directory and find the generated file.

Option 2

For other Android devices:
1- Mobile Device Logs | Android Device Logs: Prerequisites - YouTube
2- Mobile Device Logs | Android Device Logs: Windows - YouTube
3- Mobile Device Logs | Android Studio - YouTube