I have an ADT Smartthings security hub with 3 door sensors, 2 motion detectors and one Key Fob.
The setup has been running with no issues since January 2018.
Today, I noticed that Smartthings Classic dashboard doesn’t update when I arm the home manually via my ADT smart hub panel (everything is grayed out on the dashboard). Also, I can’t disarm the alarm via the Smartthings Classic APP either since the dashboard is not updated. I tried downloading the Smartthings Samsug Connect APP as well but the dashboard is grayed out here as well. This is happening on my Iphone as well as on my Android phone.
I confirmed that I am running the latest firmware version on my ADT smart hub
Has anyone experienced this issue before?
Do I have to factory reset the ADT hub and sync up all sensors again from scratch.
Any help would be appreciated.