I had been able to control the thermostat using the SmartThings app on my iPhone 8, but it stopped working. When trying to change anything I would get an error message about “network disconnect”.
The Honeywell app “totalconnect” on the iphone continued to work, so I know it was not a network connect.
I searched around the forum but could not find a solution. So I tried deleting the thermostat via the devices on the Smartthings app and reinstalling it and that fixed the problem.
Hope this helps someone.