Smartthings app not loading on new iphone 15 pro max [SOLVED]

On my new iphone pro max. It is trying to sign in to smartthings using my samsung account. But just has a rotating little wheel in the middle.

fresh install of the app or transfer from old iPhone?

It was a transfer. I got it fixed by deleting the app and then reloading. It came up perfect.

1 Like

Tried uninstalling & reinstall but not working. Keeps asking to sign in

There was some type of issue involving logins around the time you posted. https://community.smartthings.com/t/smartthings-mobile-app-and-browser-access-down-in-uk-27-october-2023-also-us/272208/

are you still experiencing the issue? You may wish to contact ST support if you are.

Hey, I had a similar issue with my iPhone Pro Max and SmartThings. Try restarting the app or checking your internet connection. If it persists, reaching out to SmartThings support could help!