On my new iphone pro max. It is trying to sign in to smartthings using my samsung account. But just has a rotating little wheel in the middle.
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fresh install of the app or transfer from old iPhone?
It was a transfer. I got it fixed by deleting the app and then reloading. It came up perfect.
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Tried uninstalling & reinstall but not working. Keeps asking to sign in
There was some type of issue involving logins around the time you posted. https://community.smartthings.com/t/smartthings-mobile-app-and-browser-access-down-in-uk-27-october-2023-also-us/272208/
are you still experiencing the issue? You may wish to contact ST support if you are.
Hey, I had a similar issue with my iPhone Pro Max and SmartThings. Try restarting the app or checking your internet connection. If it persists, reaching out to SmartThings support could help!
Do you have a hub and is it on firmware 54.5 beta firmware?
Or are you in Europe? https://community.smartthings.com/t/smartthings-app-outage-or-just-me/286506/5
I am located in Australia and I have family hub devices