Anyone else having this issue? I’m unable to access any of my devices. Tried on another phone which has ST app, same issue happens. Automations seems to be working fine. I can also control devices via my.smartthings.com.
Thanks in advance.
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I’m having the exact same issue. I can’t change any scenes even though the existing ones still work fine.
I’m having the same issue but the symptoms are a little different.
I got a new Galaxy S22 Plus and moved everything from my S9 to the S22. The Smartthings app will not open, I just get the error above. It opens/woks fine on the old phone and from my wife’s phone and from the desktop site.
I have removed and reinstalled the app and restarted the phone multiple times. And all other apps and OS are up-to-date and of course the wifi connection is just fine.
Ideas anyone?
Samsung support has not provided a solution.
Exactly the same issue on my device… Did anyone found a solution for this?
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I am having the same problem, and have contacted the customer service but the problem still exists.
I’m guessing it was a bug from a recent software update(s). Mine seemed to quit working when iOS updated last month. I called it into Smartthings support with no response but it’s magically fixed a week later.