I’ve had my Smarthings gear for about a week now, trying to learn my way around the system. I apparently signed in with an old, little used Samsung account I had set up when I got my Galaxy phone a few years ago. Then, when I purchased the Smartthings hub, I set up a Smartthings account. Then I am asked to sign in to either ST or Samsung.
My ST shows up in both, though the Samsung listing is not current compared to the ST account.
I think I want/should eliminate the Smartthings hub and location from the Samsung account and work off a single Smartthings account. I’m reluctant to push any buttons though because I don’t know what will happen! LOL
Yeah, nobody here is really certain what’s going on with accounts. My understanding was that any hub setup after May 2017 was supposed to use a Samsung account. But it sounds like that may not be the case for you. Definitely email support and have them take a peak before you accidentally blow away your setup.
In the event someone else runs into this bit of confusion, I had a helpful chat with tech and they suggested simply changing the username on the little used Samsung account, so as not to (have me) confuse which is which.
Hasn’t impacted a thing as far as the Smartthings account goes. Now I can move on to new endeavors with which to confuse myself…like Webcore
