Today the SHM stopped working correctly. I can shift into Armed home and away but not into disarm. However when I look at the API it reports corrected status even if I click disarm and refresh webpage it shows it on computer but it just spins in the app then goes back to previous armed state. I also cannot remove my phone as a presence detector or basically do anything with the mobile app. The api has me listed in away mode even though the mobile shows me arriving.
Some of these issues seem to be long standing and not ever really resolved I rather not have to go buy another home controller.
Seems to be affecting SmartHome Monitor control, Routines, and CoRE here. I was able to use ActionTiles to manually change mode and alarm state, ad my echo is still turning lights on and off.
One of the most frustrating things about cloud outages is that only some functions may be affected, making it much harder to troubleshoot from the customer side. Being able to arm but not disarm is a perfect example.
Being able to arm but not disarm is a perfect example.
