Bought 2 Smartthings Wifi hubs from Crutchfield a month back. Deployed and set up the mesh WiFi at my house in Pakistan and every 10 minutes both the hubs restart. Heres my setup:
Static fiber connection connected to a Netgear router with a cat5 going IN to one of the hubs (can’t seem to set up a static IP and gateway inside the hubs settings using the app :s). 2nd hub extends the mesh network.
Have tried the following resolutions:
- Provided the main hub a static IP from the Netgear router. Didn’t stop the problem.
- Tried switching the hubs. Didn’t fix the problem
- Set the location in the app. Didn’t fix the problem.
- Reached out to Smartthings Support. No response.
Anyone have any clues as to what to do with this expensive piece of junk now ?