Smart Things/ Samsung will face a lawsuit soon

General Discussion
33

Best of luck to you finding a lawyer willing to take the case. Enforcement and settlements around Consumer Law and related liabilities in the USA are heavily biased in favor of Corporations … since the corporations own the legislators.

As I mentioned, even in cases of outright fraud, not just negligence, the settlements are trivial and, in the majority of cases do not substantially harm the vendor. In the case of SmartThings where it would be next to impossible to prove willful fraud or malice, the lawyers will settle in order to obtain their huge portion of the settlement as a windfall fee with minimal effort, and the rest of the settlement funds have to be distributed to 100,000 to 200,000 customers… i.e., less than $10 per person at most, often given as a rebate coupon for a purchase from the very same offending vendor.

But go ahead and prove me wrong.

If you think SmartThings needs to be “penalized” (since customer compensation is unlikely), then why don’t you give some feedback on why ST’s quality is or is not accurately reflected in the Press and how that can be rectified?

1 Like