Smart things not working? (19 March 2021)

jkp · March 19, 2021, 12:24pm

Problem with Zigbee plugs and Switches (since 18 March 2021) Devices & Integrations

Hello. My zigbee plugs and switches (installed behind the light switch) stopped working yesterday around 18h. Going to the APP and IDE, all of them appear as “online”. All other devices work fine. Even other zigbee devices (thermometer, motion sensor, open/close sensor). Using the app, or even Webcore, I can’t turn them on or off. When I try to turn on the device, the message “A network or server error has occurred. Try again later” is displayed. If I go to the plug and press the on button, the plug appears as online in the app and in the IDE log! So the interaction from the device to the Smartthings system is working fine. My problem is the interaction from the Smartthings system to these specific types of zigbee devices. Is there any issue with smartthings? Or can anyone help me re…

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Smart things not working? (19 March 2021)

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