Smart Things motion sensors unavailable

Eighty percent of my ST motion sensors are unavailable and will not alert motion, this just happened two days ago, some come back and others become unavailable. I sent a ticket to smart things no response. Anyone having these issues. This use to be a stable platform.

LOL… When was it a stable platform?? It never has been for me.

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Have you tried replacing the batteries?

Yes ive replaced batteries, i have not removed and try to add them back thats my last option. Last time i had this happen i sent a ticket and Smart things said there were having issues and it resolved its self. This time its been a week and they have not responded.

I have the same problem with one of mine a couple months ago. See this post. Arrival Sensor not updating battery level and try it. I had to do the same thing for one of mine.

How is your zigbee mesh? You don’t have to remove. Just reset and re-add.