Smart sense motion (2015) sensors reports temperature on motion

(Jeff) #1

Ever since the last hub update, one of my Smartsense motion/temp sensor (2015 model) reports temperature readings in the Smartthings app when motion is detected. What can I do to make it report motion instead of just temperature?

Hub V2 - Hot Fix - 09/15/16 (15.8)
(Eric) #2

Try taking the battery out and putting it back in.

(Jeff) #3

Done that a couple times, even reset the sensor. Still the same thing. I’m pretty sure every time it detects a temperature event it’s in fact a motion event.

(Tim Slagle) #4

Please reach out to support. They can get you sorted out.