for me the only not working without internet is changing location mode
On a text chat with support. He has no idea what Iâm talking about
Support contacted me. Had me uninstall and reinstall the app. Af first, upon reinstall, nothing showed up. I created a routine, and after rebooting phone, routines show up, but only the new one works.
So, not fixed yet.
Smart Lightning is hosted locally on the hub, right? And my automations are showing that they run locally. So how can these automations not work? Are these apps and automations really local?
I understand that the app depends on the cloud. But the automation should not break. What am i missing?
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Yes, that is puzzling. But when I couldnât see the routines in the app anymore, I thot they were deleted, so that would make sense.
But doesnât make sense for those who still see them.
Same here. All smart lighting routines exist and none are working as of today.
Smart Lighting is still software, maintained by SmartThings. The fact that it is running locally on your hub doesnât mean itâs immune to bugs. That fact that it isnât working doesnât mean the problem is with the cloud.
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Two possibilities:
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smartthings pushed out an update to your hub, which could be an update to smart lighting itself, or an update to an edge driver. you didnât even know about it, and thatâs what broke things. We as customers are not given the option to delay or defer these kinds of changes and smartthings historically has not published a changelog of them except for major firmware updates.
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your routine meets one of several different conditions which does require the cloud. That includes using a scene, including a device which is not eligible to run locally, or any of several other conditions. @h0ckeysk8er has a list, I donât think itâs officially published anywhere.
Still dead silence from SmartThings⌠I guess maybe theyâre not even aware of it yet as @Mstolli said support doesnât understand the issueâŚ
This must be escalated as a major incident, itâs not a small bug anymore.
In Canada SmartThings support is only available Mon-Fri so we can only count on folks South of the border? Is the support there open 7 days?
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Same thing here, my Smart Lightning routines are not working since at least this morning. I have done multiple soft reboot of my V2 hub, same problem, I have done a Hard reboot, same problem. All my routines are still there but none are working. I even created a new routine in case a new entry would fix the problem but still, not working. From my apps (iPad, iPhone, Apple Watch), I can still open or close lights, itâs just the Smart Lighting routine part, they are there but not working.
As some more precisions, in the âautomationsâ section, the âScenesâ are all working fine, the âRoutinesâ are all working fine, the only part that doesnât work is the âSmart Lightingâ in âSmartAppsâ, every single one of them (and I have 7 of them), majority of them using motion to activate lights, some using outside lumen level to turn outside lights on or off.
Please, fix it.
Reported to ST.
I asked them NOT to ask me to uninstall and reinstall the ST app, lol. I bet they still do.
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Good idea, but itâs not a DST issue. All of my Smart Lighting routines are not working and none of them are time based routines.
Iâm sure thatâs very frustrating. 
This forum was set up several years ago so that customers could help other customers with ideas and projects using SmartThings. Itâs not officially monitored by smartthings employees except for spam and harassment.
So to reach someone who actually can fix it, you need to use one of the official support channels listed at the bottom of the following page:
The more people who report it, the more likely they are to assign resources to look into it.
Yes indeed but you have a very valid point, I just opened a ticket to support with details, let see the result 
Thanks for the suggestion
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Have the same issue here. All my smart lighting automations are still there but none of them work as of this morning. Opened a case with smartthings and linked this forum.
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Other than the initial response to reinstall my app, they havenât provided any updates to my support case or any indication they are looking into the issue.
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I have a weird case going on. My kitchen lights automation through Smart lighting is working. But so far it appears none of the other things work. Only thing is last night I had to make edits to that automation cause I moved around/added some lights in the kitchen. So all those lights are just zigbee lights paired to the ST hub. The other automations are using Hue bulbs on the Hue bridge, but using various sensors like iris motion or open/close sensors that doesnt seem to be working. Dont know if its tied to the fact its controlling Hue bulbs (lan connection not cloud to the bridge)
So 1 automation out of 5 I tried is working. Cant try anymore since they are based on sunset time which is still a few hours away.
Not going to touch anything cause crap it took an hour to add 2 bulbs, delete 2 bulbs, move 1 bulb, and fix the automations that would use them. And that was only 1 roomâs one type of lighting I wanted to âfixâ. If i were to redo everything Id pull my hair out.
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Itâs not related to device types, my situation would prove exactly that:
2 motion based light automations, with both using same combination of devices, only one of them working - SmartThings motion sensor and sengled ZigBee bulbs. Only difference between the 2 automations would be the one working is gen 1 ST motion sensor while the other one is gen 2
Iâve got some of the same issues going on today as well through Smartlighting. Nearly all of my motion and open/close actions have stopped working. The independent devices are online and responding to independent actions, but the automations have ceased to work. Iâve tried readding simple ones and rebooting the hub to no avail. Just based on the thread comments, this is more than just a small issueâŚShould be Sev1 for them at this pointâŚJust adding my name to the hat of those with problems that seem to have started last night/todayâŚ
Make sure you start a support ticket with the official support. Everybody here is just another customer giving each other moral support, but we canât actually fix anything.
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