No, My implementation was setup and functional about a year before adding a user. All routines and task were built with only me on the account. As soon as I removed them nothing worked for the most part.
They responded with this earlier which makes NO sense to me.
Nov 1, 3:26 PM MST
Thank you for your patience.
So, I’ve escalated this issue over to my engineering team, but we need a bit more information from you before we can pinpoint what’s going on with your SmartThings.
After we checked out some things on our end, it looks as though your SmartThings was initially owned by a different user email “****@hotmail.com”. Was this the user you were trying to delete?
Also, were you trying to transfer full ownership of the Hub and devices associated with “@hotmail.com" to "@gmail.com”?
Let us know what you were planning to do when you deleted the other user, and what you’d like to do. I’ll hang tight for your response.
My account was made 2 years ago with the gmail address and about one year ago I added the hotmail account as an authorized user.
Hopefully they resolve it tomorrow.