Smart Home Monitor won't Arm/Stopped working


(JC) #1

Android Mobile App Galaxy S7

Status is stuck at disarmed.
Manually clicking armed home or away doesn’t work - spins and then resets to disarmed
automation that triggers armed state works but state is not set to armed away or home

SHM worked perfectly for months and just stopped working.

I have rebooted the hub and searched the support forums but can’t find a simple solution.


(JC) #2

Ok - I solved this myself by simply clicking through the security setup for the SHM again. Now it works.


(Rui) #3

Hello

I have the same problem. Can you explain how you solve it?
In the SHM i press ARMED it changes but 2 seconds later it goes again to DISARMED.

Already tried to configure the security