Smart Home Monitor Problems

Is anyone else experiencing problems with this SmartApp? Today I endured 8 false alarms in the span of 45 minutes. All while the system was in Home mode which is supposed to turn the security system off. Each time I dismissed the alarm it seemed to reset the security system to on, even though I kept giving the command to turn it off. I even reinitiated my “I’m Back” mode with no success.

I eventually had to disconnect my hub.

This is not the first time I have had this problem.

Any ideas on how to fix this?

Check that link. That is the current status of SmartThings.
Smart Home Monitor has been having problems for a while and currently no ETA on a fix.