SmartThings Community

SHM triggering intrusions when disarmed

intrusionalert
shm

(Richard Clark) #1

I have the “Good Morning!” routine set to run every morning at 5:00 AM. This routine is set to disarm Smart Home Monitor. It has been working perfectly fine for months, until now. Twice recently, an intrusion alert has been triggered when opening an exterior door while SHM was supposedly in a disarmed state.

The “Good Morning!” routine appears to have run fine per the Activity Feed in the classic app:

The Event Log in the IDE agrees:
2018-12-03 5:00:00.854 AM EST - LOCATION API - routineExectued - [id] - Good Morning! was executed
201812-03 6:20:10.985 AM EST - APP - intrusion - alarm - Kitchen Door intrusion detected.

There are no arming events listed in the logs between the disarming and intrusion detection events. This is a v2 hub running firmware 000.024.00011. I rebooted the hub after the first time this happened, but it happened again a few days later. Any idea what is going on?


#2

By any chance did you download the new “SmartThings ( Samsung connected) just to take a look at it?


(Richard Clark) #3

No, I haven’t. I’ve never installed the new app.