SHM showing 2 different modes

[Dan_Carter]

On the classic app, SHM shows armed and on the new app it shows disarmed. Amy reason why the new app would be incorrect?

[orangebucket (Graham)]

Yes, STHM in the new app is a completely separate app to SHM in the Classic app.

[JDRoberts]

@Dan_Carter

On the classic app, SHM shows armed and on the new app it shows disarmed. Amy reason why the new app would be incorrect?

It’s not incorrect. It’s completely separate code.

It’s actually SHM (smart home monitor) in the classic V2 app and SHTM (smartthings home monitor) in the new V3 app.

See:

FAQ: SHM and STHM are different

Just to make sure everybody’s talking about the same thing…This FAQ is for people using both the V2 classic app and the 2018 V3 app, or who have previously used the classic app and have now migrated to the new V3 app. The security feature in the classic app is SHM, Smart Home Monitor. The security feature in the new V3 app is STHM, SmartThings Home Monitor. These are two completely separate pieces of code. Security mode set or changed (or an alert dismissed) in an automation created in the classic app will only affect SHM. . Security mode set or changed (or an alert dismissed) in an automation created in the new V3 app will only affect STHM. So if you have rules you created in the classic app, you will never see those change the security state in the new V3 app. You have to recreate…

[Dan_Carter]

Starting to make sense now, my question is on the new app I have 3 modes: armed stay, armed away, and disarmed. They are all setup to monitor sensors, but how does these modes get activated or deactivated on the new app?

[Dan_Carter]

Do I need to set up routines for the modes since you cant setup the time you want them to activate or deactivate in STHM?

[orangebucket (Graham)]

You’ll need to use the custom automations (ie those reached by the Automations tab in the new/v3 app). They don’t quite have the functionality to replicate Routines, at least not without multiple automations.

[Dan_Carter]

Thanks for the info

[mark_cockcroft (Mark C)]

Make sure you remove any smarthome monitor warming routines in the classic if you are going to use the new version!!!

SHM Ghost - Classic App Ghost

Thanks all, Here is the lastest. Classic-app is installed. I’ve attempted to remove all SHM parameters/ alarms/ notifications. I’ve attempted to “purge” everything. It appears like maybe SHM is now in “ready to configure” mode. I hope this cleared out everything…I’ll know more by the end of the day. Thanks, Mike

[mjpearson2000 (MJ Pearson)]

Thanks all. I stumbled into the final piece to the puzzle.

I reloaded classic-app and then logged-in after using . When the app was showing the alarms that I was able to acknowledge. (see link).

No more reminders. As advised, I’ll remove all the rules in classic-app before removing the program. I’ll have to re-invent them in new-app.

https://community.smartthings.com/t/how-to-stop-smart-home-monitor-alert-reminders/90174/10

Thanks again - Mike