I’m trying to figure out how to set up a Custom rule in the SHM that doesn’t set off the alarms and sirens. No matter what I do, I seem to get the alarm triggering.
I have a typical SHM setup for the “Security” monitoring that looks at different open/close and motion sensors (so not the “use all” but specific ones) for the Away and Stay profiles and that works as expected. However, I wanted to create a Custom monitoring rule that would monitor outside (vestibule) doors to know when they are opened (or closed) but not set off any alarm. To do that I created a Custom monitoring rule that looks at just those open/close sensors during the Away/Night modes and just have a push alert - so no alarms or lights. I get the push message when the vestibule door opens as expected. But, unexpectedly, what seems to happen is that the main Security rule is somehow tripped and the alarms and lights fire.
What am I missing here?