Hi, I originally installed a v3 hub along with Schlage Connect lock in location #1. With the Classic App I can lock and unlock as required.
I then installed an ADT Security Smartthings hub in location #2 (physically separate residences separated by a thousand miles) and a 2nd Schlage Connect lock. I had no issue pairing the lock but the lock is not responsive to lock or unlock commands in the app. The app does report the correct status (ex. locked or unlocked) and reports activity correctly.
Has anyone seen this behaviour before? Any suggestions?
I have repaired the Wave network (the lock is Zwave and not Zigbee), excluded the lock from the z-wave network and re-added it.