HI, at the end of May, I purchased this deadbolt and connected it to my SmartThings hub v2 using the SmartThings app. I can lock/unlock the deadbolt, and until the latest Android app update, I could see when the deadbolt was locked and unlocked. I’ve NEVER been able to program the deadbolt (add & delete user codes), however.
In this article, it says I can remotely add/delete codes from the SmartThings app. Help in the SmartThings app tells me I can access advanced features of each device by tapping any unused spot on a device card in the Dashboard. Unfortunately when I do that, all I can do is lock or unlock the door. No remote management. See screenshots below:
(The information page doesn’t provide anything other than limited open source data, and the forum won’t let me post more than one image.)
I’ve worked in IT for many years as a network engineer, so I’m frustrated that I can’t figure this out. BTW, I’m using the Android SmartThings app (current version) on a Samsung Galaxy S9 (SM-G960U1) running Android 8.0. I’d really love to be able to manage my lock via SmartThings. Help please?