SCHLAGE Camelot

[JDRoberts]

Try the FAQ, it works for most people, but you have to follow these steps exactly. (This is a clickable link.)

FAQ: Pairing Schlage Z-Wave Locks

How to fix a Schlage lock that will not pair. The lock will pair if to far away from the HUB, but not work. It will say that there is a security violation. The following procedure must be done exactly to work. It took me more that a few hours to find what worked. The reset lock command will not reset the Z-Wave part of the lock, a exclude must be done. Some times the remove lock from the app will work but not all ways. The lock needs to be installed in the door. Do a reset by removing the battery and holding down on the Schlage button on the out side of the door and connect the battery. The lock will blink twice. Enter a default unlock code as read from back of the lock or book. The lock will go thought a calibration. Extend the bolt on the lock by pressing the Schlage button on the outsi…

A zwave lock will exchange an encryption key with the hub when it is first paired. Most models will say that the pairing failed if the encryption key is not exchanged successfully.

The schlage are unusual in that if the encryption key is not exchanged successfully, they will still say that the lock paired. It will work from the touchpad but the network will not be able to control it because there is no encryption key. Very frustrating.

But if you follow the steps in Walter’s post exactly as written, you should be able to get it to reset and try the key exchange again.