I have 2 of the Camelot deadbolts. The front door unit works perfectly and I haven’t had any problems with it. The back door one is givivng me errors connecting the Hub. The error in the app says it is unable to exchange the secure key. I’m assuming this is the secure inclusion exchange that takes place for deadbolts?
I’ve probably tried about 20 times. It finds the lock, let’s me give it a name but the deadbolt blinks until it times out with the red X. The device shows up under Things but doesn’t respond to any commands. That’s not surprising. Removal happens instantaneously. The hub is pretty close to both locks. I have about 6 devices on my z wave network which all work as expected. Several of the devices support beaming, so I think that would help with propagation. I’m not really sure what else to try… Any ideas? TIA!