SmartThings Community

Samsung Water Leak Sensor messages won’t stop (July 2019)

Hi All
I think my sensor has a demonic-possession, it’s all set up but I would get a message on my phone that this sensor has been activated. This went on every time I went out and was really getting on my nerves. So I took that battery out , but it still happens, get a message saying the water leak sensor has been activated without batteries. can anyone give me a clue as to what is happening or do I need a Exorcism i.e… the bin.

I’m sure that’s very frustrating. :disappointed_relieved: What’s the exact model of the water sensor? There are a couple of different ones, so it might make a difference.

Also, which model of hub do you have and which version of the mobile app are you using?

FAQ: how to tell which version of the SmartThings mobile app that you have

Is it wanting you to acknowledge that an alert was generated - basically nagging until someone says they ‘got it’? I think the leak detectors tie into the smart home monitor and it will do that.

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