JDogg016
December 23, 2017, 7:31pm
1
So… I had the device connected and it worked for several months flawlessly. Then the device stopped working so I removed it. Now I can no longer re-add it.
When I follow the normal instructions through the ST app, 0 devices are found. Does anyone have a trick.
tezz
December 23, 2017, 7:48pm
2
JDogg016:
So… I had the device connected and it worked for several months flawlessly. Then the device stopped working so I removed it. Now I can no longer re-add it.
When I follow the normal instructions through the ST app, 0 devices are found. Does anyone have a trick.
Samsung\Smartthings have turned that option off.
My Samsung tv has been connected to smartthings for the last few months with no issues. Today it dropped off smartthings and is no longer discoverable???
Using 1203.6 firmware
Oddly we did also have new terms and conditions appear when the tv was turned on and sign in was triggered which had issues. The software shown on screen was missing a tick box to agree to the t and c’s. A live chat and remote connection to reset the tv smart hub corrected that problem and I was able to tick the missing box. No idea if all these issues are linked but something is defo not right at the mo with my samy tv, we definately miss the ability to voice control via echo
Right now i have pulled the batteries and un plugged my St hub to see if that helps
No one knows if they will fix the TVs with a firmware update. Not good