Samsung tv cannot be assigned to a room

Devices & Integrations
22

OMG!!! It actually worked! Steps I took were hard reset only without deleting Samsung account before…Tv setup and scan nearby for new devices in ST app…on top of that, after clicking the tile in the app it will now turn on the Tv by clicking the power button even though it says offline on the tile. This is fantastic after 2 years of not working correctly. Thanks so much @stanleywinston and @SamsungZell. @fido …read this tread…you and I have been combatting this for years now

edit… @SamsungZell after about 10 seconds off it does show online (OFF) on the tile again…also showing in automations but only for off state…if we could get the on state in automations once again that would be incredible. now if Samsung would let my 2020 TU8000 (2019 has it) have the ST app on TV I’d be all set

23

Awesome :sunglasses: @troy_owens, I’m glad that you were able to also get it back assigned to a room and removed from directly connected devices using the troubleshooting steps.

Thank you for confirming that information and providing your feedback to forward accordingly. There seems to be a short ‘Time Interval’ between turning off the device by ST power button or voice assistants before they are able to be turned back on instantly.

Additionally, certain voice assistant features are not available without being wired to an ethernet cable. I have tested and confirmed that you may return back to a Hard-Wired connection with your newly assigned TV if you do not desire to connect through WiFi or utilize voice assistants.

I hope this message finds you well!

^SamsungZell

24

Hey Zell, just wondering what voice assistant features aren’t available using wifi? The TV in question is not near the router though i could hook it up to a wifi mesh module with an ethernet cable in the same room if there is true benefit…and once again, thanks so much for your input and help…you smartthings staff that help us in this forum are awesome. :slightly_smiling_face:

25

I think it isn’t necessary to reset the TV.

I have a 2016 UN55KS8000 that is not listed on Smartthings and was only being added as personal device.

Using TV menu and renaming it to [TV] Samsung Series 8 (55), I was able to add it to Smartthings and assign it in a room

26

unrelated but do samsung tvs show power consumption on the smartthings app?

27

They should but they do not. Yet another Samsung failure…

28

I have the same problem on a ue65nu7090.
Tried hard reset but with no success :frowning:

I can see the tv, whichever name I assign it, but when I try to connect to Smartthings it doesn’t as for pin for pairing and send it to the directly connected devices.

I can only see if it’s turned on or off but when i try to use remote control it keeps sendiming error.

Do you have any other idea?