I too have issues- I have the Samsung SHN-P6410BN cameras and Smarthings no longer supports them in the marketplace. I see that I can add a device on the IDE called Samsung Smartcam but how do I then active it and connect it to my actual camera?
Add me to the list of buying specifically these cameras that āWorks with SmartThingsā, but cannot re-add them back into ST.
SmartThings apparently assumes that things donāt change in an environment where we have to reinstall or update networking components and once a device has been associated that same device is not able to re-associate with SmartThings.
Same thing is happening with Philips Hue, āWorks with SmartThingsā NOT:
I have basically done troubleshooting for them and know where the hangup is, all that is needed for them is to implement a solution, but that would take a Christmas miracle.
An extreme deterioration of support over timeā¦
Iām having the same issues as all. Iāve contacted SmartThings and was told they no longer support this camera. This is a bunch of crap for those that purchased the camera thinking it was the best option since itās made by the same company.
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