The official release of Galaxy S8 is upon us, and among the many new features, there is one that is IoT centric. Samsung Connect App: “Through its key features including easy setup, automatic connectivity and customization, Samsung Connect provides users with a more integrated approach to the smart…

[image] SBDOBRESCU: One thing I feel I should mention, however, is that if you are currently using SmartThings with the SmartThings Application, it is best if you continue doing so as this is a completely separate interface that will require your devices to be removed from your current SmartThin…

[image] njbrodeur87: Are the issues i described above happening to you as well? Identical experience. I actually laughed because I created a place called Bedroom too…

@SBDOBRESCU Good to know its not just me, terrible though for them to advertise it in the app store like it has these features and then there not there. Will confuse everyone. Hopefully it gets fixed soon

[image] Aaron: @SBDOBRESCU - The support team is not provided all of the information to prevent leaks etc. Here is the plan: Right now - you will need to manually remove everything from the ST app and set it up in the Samsung Connect app Near term - Customers that are already set up in the Sam…

[image] Glen_King: buy it today only if it does what you want, today. If this feature doesn’t come to life, I would care as much as I care about the ST extend. Both great ideas, nice to have perks for two amazing products. After I spent 2 days on the Galaxy S8, I must admit, Sami hit it out o…

Looks like the support articles are live… [image] How to add a SmartThings Hub in the Samsung Connect app If you have a Samsung Connect Home, you can find the setup steps here. Adding a SmartThings Hub to your Samsung Connect app will allow you to connect to SmartThings products and the m…

This application is in the notification window. We are pressing on them and they are asking us to add things. We add our hub, thinking that could add our things. We are never told that our hub will be erased, that if you do that, you will not be able to go back. Should we absolutely subscribe to 25 …

If your hub is already claimed in the SmartThings App you can’t add it to Samsung Connect. You’d need to reset it first. I don’t think there’s any path you could take that would wipe your hub/SmartThings account, without you explicitly going in and deleting your SmartThings location.

I still have access to my account and I see all my things. But my hub is offline. If I reset the hub and I sign in with my account. Is it possible my account link the new hub

Contact support@smartthings.com , I have no idea what state your system is in :slight_smile: .

Samsung Connect App

Devices & Integrations

SBDOBRESCU (Bobby) April 26, 2017, 12:19pm 26

Looks like the support articles are live…

@T1tentrum keep us updated if you make progress solving your connect problems

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Samsung Connect App

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