Hi everyone,
I’m having some trouble inviting people to my SmartThings home because I’m on ShardID AP02 but I, and my family, live in the US.
I kept getting passed around to different phone & chat departments that would be able to fix the problem until I got an answer from a text representative saying, “We cannot change the country in the Samsung account. You can delete the old account and create a new account in the residing region.”
Does anyone know how I can change the ShardID without me losing all my Samsung Rewards?